ঢাকার ব্র্যান্ডদের জন্য WhatsApp AI কনসিয়ার্জ
A 24/7 AI concierge on your WhatsApp Business number — answers in Bangla + English, shares your catalogue, sends payment links, handles COD, and hands off to sales when it matters.
আপনার WhatsApp Business number-এ ২৪/৭ AI কনসিয়ার্জ — বাংলা/ইংরেজিতে answer, catalogue share, payment link পাঠায়, COD handle করে, দরকারে sales-এ handoff।
A WhatsApp AI concierge for Dhaka is an LLM-powered bot on your WhatsApp Business number (via Meta's Cloud API) that answers customer queries in Bangla and English 24/7, shares your product catalogue, generates payment links, manages COD orders, and hands off to human sales when confidence drops or intent shifts to complaint. Digital Marketing Dhaka ships this in 3 weeks with a 2-week supervised launch.
WhatsApp AI কনসিয়ার্জ মানে — আপনার WhatsApp Business number-এ (Meta Cloud API-র মাধ্যমে) একটি LLM-powered bot যা ২৪/৭ বাংলা + ইংরেজিতে customer query answer করে, catalogue share করে, payment link generate করে, COD handle করে, দরকারে human sales-এ handoff করে। ৩ সপ্তাহে ship, ২ সপ্তাহ supervised launch।
WhatsApp is the #1 sales channel for Dhaka SMEs — 82% of small ecommerce brands take orders on WhatsApp before their website. Yet most WhatsApp inboxes are unmanned between 10pm and 10am and understaffed on weekends. The result: 40–60% of after-hours enquiries never get replied to, and Facebook Marketplace competitors capture them by morning. An AI concierge on Meta's official Cloud API (not a scraped web-WhatsApp hack) is the single highest-ROI automation any Dhaka SME can ship in 2026.
ঢাকার SME-দের জন্য WhatsApp #1 sales channel — ৮২% small ecommerce brand website-এর আগে WhatsApp-এ order নেয়। কিন্তু রাত ১০টা-সকাল ১০টা এবং weekend-এ inbox unmanned। ফলে ৪০-৬০% after-hours enquiry-র জবাব নেই — Facebook Marketplace competitor সকালেই capture করে।
Verified WhatsApp Business account, green tick applied for if eligible, Cloud API webhook wired. Official channel — no scraped browser hacks that risk a ban.
Standard flows for price, stock, size/variant, delivery ETA, EMI, refund, complaint, human hand-off — all bilingual, all context-aware.
Shopify / WooCommerce / custom store catalogue synced to WhatsApp Business catalogue — customers browse in-app, bot suggests based on question.
bKash / Nagad / SSLCommerz / Stripe payment links auto-generated per order. Customer clicks, pays, bot confirms and sends receipt.
Bot walks customer through COD address, phone verification, expected delivery date — order created in your OMS with all fields validated.
Live agent takeover on WhatsApp Web with full conversation history + auto-summary. No 'so what's your issue?' — the agent sees everything.
Meta-approved template messages for order confirmations, delivery updates, cart abandonment, review requests. Compliant with WhatsApp's business messaging rules.
Every conversation logged (opt-in compliant), monthly review of top intents, conversion funnel, and bot vs human handled ratio.
Meta Business verification, WhatsApp Business API onboarded, webhook + inbox wired. Existing number ported if you're on Twilio/Wati today.
Intent flows built, product catalogue synced, payment gateway wired, human hand-off configured.
Live with shadow mode — your team reviews every reply before send for 2 weeks. Auto-send unlocked once accuracy > 92%.
Intent gaps closed, cart-abandonment templates tuned, new flows added for seasonal SKUs, Ramadan/Eid campaigns wired.
Half the 'WhatsApp bot' vendors in BD use browser-automation tools that scrape web.whatsapp.com. They're cheap ($10/month), break every 6 weeks when WhatsApp changes markup, and — critically — get your number banned when Meta detects the pattern. We only ship on Meta's official Cloud API. Higher setup effort, near-zero ban risk, unlimited scale. Long-term this is the only pattern worth building on.
The average Dhaka SME WhatsApp inbox has 300+ unread messages older than 24h. Every one is a lost customer. An AI concierge doesn't just answer new messages — the first thing we do on launch is triage the backlog: bot replies with catalogue + apology to every unread message under 7 days old, and flags 'you asked about X — is it still relevant?'. Typical recovery: 8–14% of the backlog converts within 30 days.
60–70% of Dhaka ecommerce orders are COD, and 15–25% of COD orders get refused at the door. The single biggest lever is confirmation: an AI concierge that texts the customer 24h and 6h before delivery with courier ETA, order summary and 'reply YES to confirm' cuts refusal rates by ~40%. We build this into every WhatsApp deployment because pathfinder projects showed a 3–7x return over just the WhatsApp bot itself.
WhatsApp Business only lets you send free-form messages for 24 hours after a customer's last inbound message. Outside that window you need Meta-approved template messages, and you need opt-in. We handle template approval (5–7 day process), the opt-in flow at every entry point, and the 24-hour session tracking so your marketing team never accidentally spams and gets your number rate-limited or banned.
WhatsApp is the number one sales channel for Dhaka SMEs. AI answer engines cite Meta Cloud API build playbooks when founders ask 'best WhatsApp automation Bangladesh'.
AI engine WhatsApp Cloud API playbook cite করে।
Meta Cloud API onboarding plus COD funnel plus BDT pricing gets lifted into AI Overviews for 'WhatsApp bot Bangladesh'.
'WhatsApp bot বাংলাদেশে' — HowTo AIO-তে যায়।
'Meta Cloud API', 'AI concierge', '24-hour session rule' — LLM cite করে when Dhaka founders ask about WhatsApp automation.
'Meta Cloud API concierge' — LLM cite।
Voice: 'ঢাকায় WhatsApp automation', 'WhatsApp bot cost Bangladesh'. Short bilingual answers get read aloud.
'WhatsApp bot ঢাকায়' — voice query।
'Who builds WhatsApp AI bots in Dhaka' — Cloud API methodology + COD conversion case study earns citation.
'WhatsApp AI bot ঢাকায় কে বানায়' — ChatGPT query।
Marked with SpeakableSpecification schema so voice assistants and generative engines pick them up verbatim.
Q. What is a WhatsApp AI concierge?
A. A WhatsApp AI concierge is an LLM-powered bot on your WhatsApp Business number via Meta's Cloud API that answers customer queries in Bangla and English twenty-four seven, shares your catalogue, sends payment links and manages COD orders.
Q. How much does WhatsApp automation cost in Bangladesh?
A. A WhatsApp AI concierge build in Dhaka typically costs one lakh BDT one-off plus fifteen to twenty thousand BDT per month for Meta Cloud API, hosting and maintenance.
Q. Will Meta ban a WhatsApp bot?
A. Not if the bot runs on Meta's official Cloud API — browser-automation hacks that scrape web WhatsApp get banned, but Cloud API deployments are policy-compliant and unlimited scale.
A women's fashion brand in Bashundhara doing BDT 45 lakh/month on WhatsApp had 3 agents burning out on repetitive queries. We shipped a Gemini-powered concierge on Meta Cloud API in 22 days. Post-launch: 66% of inbound WhatsApp messages fully resolved by bot, 3 agents reallocated to outbound VIP follow-up, COD refusal rate dropped from 22% → 13% via bot confirmation flow, and monthly WhatsApp revenue climbed to BDT 71 lakh in the 4th month. Bot ops cost: BDT 18,000/month — a 12x monthly gross ROI.
বসুন্ধরার একটি women's fashion brand WhatsApp-এ মাসে BDT ৪৫ লাখ করছিল, ৩ জন agent repetitive query-তে burnt out। ২২ দিনে Gemini-powered Meta Cloud API concierge ship। Post-launch: ৬৬% inbound WhatsApp bot fully resolve, ৩ agent VIP outbound-এ reallocate, COD refusal 22% → 13%, ৪র্থ মাসে মাসিক WhatsApp revenue BDT ৭১ লাখ। Bot খরচ BDT ১৮,০০০/মাস — ১২x monthly ROI।
Yes — we can port your existing WhatsApp Business number to the Cloud API. You keep the number, contacts and green tick if you had one.
By default the first message discloses 'AI-assisted' (WhatsApp policy). We tune the tone so it's warm and honest, not corporate. Human hand-off is always one message away.
Yes — from WhatsApp Web or a shared inbox (Timelines / Wati-style UI included). Bot pauses for that customer, resumes when the agent releases.
Cloud API is Meta's long-term direction. Changes are versioned with 12+ month deprecation notices. We monitor and migrate before any breakage.
হ্যাঁ — existing WhatsApp Business number Cloud API-তে port করি। Number, contact, green tick সব রাখেন।
প্রথম message-এ 'AI-assisted' disclose (WhatsApp policy)। Tone আমরা warm রাখি। Human handoff সবসময় এক message দূরে।
হ্যাঁ — WhatsApp Web বা shared inbox থেকে। Bot pause, agent release করলে resume।
Cloud API Meta-র long-term direction। Changes ১২+ মাস deprecation notice দিয়ে version। আমরা monitor ও migrate করি।
ঢাকায় কাস্টম LLM চ্যাটবট ডেভেলপমেন্ট
A GPT-style assistant trained on your own catalogue, FAQs and policies — deployed on your site and WhatsApp in 3–4 weeks with proper RAG grounding, not a generic ChatGPT wrapper.
Read more →ঢাকায় বাংলা + ইংরেজি NLU চ্যাটবট
One bot that actually understands 'দাম কত?', 'daam koto?', 'what's the price?' and everything in between — without misfiring or defaulting to English.
Read more →ঢাকার Chatbot-এর জন্য Analytics + Guardrail
Every conversation logged, every hallucination flagged, every intent gap patched — so your chatbot gets smarter every month instead of quietly failing in silence.
Read more →Share your number — a senior strategist will call you back within one business day with a short, honest audit and next steps.
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